ProductFor ProvidersFor CommissionersPricingAboutBook a Demo
For NHS commissioners, ICBs & case managers

Quantitative assurance for your commissioned complex care packages

When you commission a complex care package, you accept clinical and financial accountability for its delivery. Eviqa gives you defensible evidence that the governance frameworks underpinning that package are in place, working, and producing outcomes.

The commissioner's dilemma
You can't assure what you can't see

CHC reviews, package reviews, contract management visits. Each one depends on what the provider chooses to put in front of you. Without a system of record sitting underneath the package, you're trusting the paperwork that gets produced for the meeting.

"Is this carer authorised for this task today?"

The provider says yes. The competency certificate is dated 18 months ago. Has it been renewed? Is the authorisation still in date? Without a system of record, the only honest answer is "I don't know."

"What incidents has this package had since the last review?"

The provider hands you a printout. Is that all of them? Have any been omitted because they're embarrassing? You'd need the underlying system to know.

"Are the outcomes we commissioned actually being delivered?"

The package costs £180k a year. Where is the evidence that the things it was funded to achieve are being achieved?

How Eviqa changes the conversation
From provider-curated paperwork to system-of-record evidence

When the provider runs their service on Eviqa, the system itself becomes the source of truth. You don't depend on what they choose to show you.

What you get visibility of

  • Live authorisation status: which carers are currently authorised for which tasks on this client
  • Every incident on the package, severity-graded, with review status and root cause
  • Restraint reduction trajectory aligned to the RRN framework
  • Outcome trends per commissioned domain with baselines and reviews
  • Statutory notifications: which were triggered, when, and to whom
  • Duty of Candour compliance: was it triggered, when, and was the 10-day clock met
  • Audit log: who did what, when

What this gives you

  • CHC reviews backed by quantitative evidence instead of provider narrative
  • Earlier visibility of drift, before it becomes a safeguarding referral
  • Defensible position if a serious incident occurs (you exercised oversight)
  • Contract management conversations grounded in data, not impressions
  • Comparable evidence across multiple commissioned providers
  • Reduced burden on your case management team to chase paperwork
For case management companies
Better oversight, less spreadsheet

If you're a case management company providing oversight of multiple complex packages across providers, Eviqa changes how you work. Standardised evidence across your portfolio. Less time chasing providers. More time on clinical judgement.

📝

Standardised evidence

The same structure across every provider you work with, regardless of their internal systems.

Time back to your team

No more chasing PDFs over email. Read-only access to live data. Reviews prepared in minutes, not hours.

📊

Portfolio insights

Patterns across multiple packages and providers. Where are the systemic risks? Where are the bright spots?

Security & Compliance
AWS UK Hosted
🔒
TLS 1.3 Encryption
UK GDPR Compliant
📋
DSPT Aligned
🛠
Full Audit Logging
🏋
Point-in-Time Backups

Get the Commissioner Assurance Pack

A 12-page PDF covering the technical, regulatory, and clinical governance architecture of the platform. Designed for ICB clinical governance teams, CHC leads, and case management oversight functions.

Request the Pack → Book a Demo