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For complex care providers

Stop holding your service together with paper, Excel, and WhatsApp

One platform for delegated tasks, competency, incidents, handovers, behaviour monitoring, and CQC evidence. Built by clinicians for the realities of running a complex care service.

Sound familiar?
The everyday failures of paper-based governance

Complex care providers are doing genuinely outstanding clinical work. The problem isn't the care, it's the systems holding the evidence of that care together. These are the failures we hear from registered managers every week.

A handover gets lost between shifts

The arriving carer doesn't know about the morning seizure. The customer's safety depends on a piece of paper that didn't make it from one pocket to another.

A carer signs that they performed a task they weren't authorised for

Or worse, they did perform it and weren't authorised. By the time the registered manager finds out, the gap is weeks deep and the CQC inspection is in three days.

An incident form is in the back of a folder somewhere

Statutory notification deadlines are running. Duty of Candour clock is ticking. Nobody is sure if anyone has told the family yet.

A staff competency expired six months ago

Nobody noticed because the spreadsheet hasn't been opened since the last QA visit. The carer has been working unsupervised on a high-risk task all that time.

What changes with Eviqa
From firefighting to evidenced governance

Every gap closed, every record retained, every notification routed automatically. Your team spends their time on care, not chasing paperwork.

For registered managers

  • Single dashboard for incidents, competencies, handovers, and audit
  • Automatic alerts on red severity events, restraint use, and safeguarding
  • One-click governance reports for monthly Quality & Safety meetings
  • Duty of Candour tracker with 10-day clock and apology checklist
  • Statutory notification flags built into every incident form
  • Audit trail retained 6 years, ready for any CQC inspection

For clinical leads

  • Delegated task register per client, with you as named delegator
  • Individual carer authorisation with expiry tracking
  • Severity 7+ behaviour entries alert you within seconds
  • Restraint events flagged for same-day review
  • CPD verification workflow for your staff
  • Full audit log of every clinical decision and sign-off

For care assistants

  • Mobile-friendly, biometric login on personal device
  • Only sees customers they are authorised for
  • Draft auto-save so an interrupted shift never loses work
  • Logout gate prompts about pending handover
  • One-tap incident, behaviour, and handover forms
  • Built around the structured forms your service already uses

For your service

  • No paper handovers, ever
  • No expired competencies missed
  • No restraint events going unreviewed
  • No incident forms lost in folders
  • No CQC inspection panic
  • No add-on pricing — every module on every plan
How it works
Up and running in days, not months
Day 1

Book a demo

30 minutes with a clinician who has built and used the platform on a live complex care package.

Day 3

Workspace provisioned

Your organisation set up on AWS UK infrastructure. Branded subdomain configured. Your CQC provider ID linked.

Day 7

Staff onboarded

Your clinical lead and registered manager onboarded. Carers added in batches. Biometric login enabled on personal devices.

Day 14

First package live

Delegated tasks loaded, competencies recorded, first handover completed digitally. Paper retired.

Day 30

Full service

All packages on the platform. First monthly governance report generated. Ready for your next CQC engagement.

Day 90

Trend analysis

Enough data for restraint reduction trajectories, outcome patterns, and pre-emptive governance interventions.

Security & Compliance
AWS UK Hosted
🔒
TLS 1.3 Encryption
UK GDPR Compliant
📋
DSPT Aligned
🛠
Full Audit Logging
🏋
Point-in-Time Backups

Ready to retire the paper?

Book a 30-minute demo. Bring your toughest governance question. See exactly how Eviqa would fit your service.

Book a Demo → See Pricing