Medical escorts and repatriationAvailable now

Paramedic medical escorts on commercial flights.

We bring patients home safely, from the hospital bedside abroad to handover in the UK, or from a UK hospital to home anywhere in the world. Led by our own clinicians, under our own governance, invoiced by one company.

What we provide

Medical escorts in and out of the UK, planned and led by our own clinicians.

Commercial flight medical escorts

In or out of the UK, for stable and stabilised patients, including frail and complex patients.

Airside meet and handover

At UK airports, for air ambulance operators, so the patient is handed over clinician to clinician.

UK hospital liaison

With the treating team before collection, including fitness to fly and airline medical clearance (MEDIF).

Clinical support for travellers and staff

For travellers and staff who need a clinician with them on the journey.

How a medical escort runs

Every mission follows the same three stages, with a clinical record from start to finish.

Before

Planned with the treating team

Clinical review with the treating team, MEDIF support, oxygen and seating agreed with the airline, and a written mission plan.

During

Continuous care on the journey

Continuous care and monitoring, a contemporaneous record, and updates at agreed points.

After

A clean handover

Clinical handover, the full record and handover summary within 24 hours, and any incident reported the same day.

Why Eviqa

Clinician-led

Founded and run by a paramedic with commercial repatriation experience and a background as a CQC registered manager. Meet the team.

Our own governance

Written medical escort procedures, incident reporting, duty of candour, safeguarding and an ICO registration. Insured, with certificates available on request. How we govern ourselves.

No surcharges

No surcharges for short notice, nights, weekends or bank holidays.

One invoice per mission

One invoice per mission, in GBP. Guarantee of payment (GOP) letters accepted.

Who we work with

Assistance companies and insurers

Medical escorts for your members and policyholders, with one point of contact from first call to handover.

Air ambulance operators

Airside meet and handover at UK airports, clinician to clinician.

Embassy and ministry health offices

Planned journeys for patients travelling to or from treatment in the UK.

Hospitals' international patient teams

A clinician to take your patient home, with liaison from your ward to the aircraft.

Families

When someone you love is unwell abroad and needs to come home.

In real life

Bringing someone home after illness abroad

  1. Taken unwell on holiday, he needs support to fly home.
  2. Our clinician talks to the hospital and plans every step.
  3. An Eviqa paramedic or nurse travels home with him.
  4. A smooth handover to the people caring for him at home.

Home safely, with someone clinical beside him.

Examples are illustrations of how the service works, not real cases.

Case line, any time: 01626 717587

Start a case

Call our case line any time on 01626 717587, or email adam.wiles@eviqa.health.

Or send us the outline here. A clinician will call you back to plan the next steps.

Or "Family" if you are arranging this for a relative.
Please don't send identifiable patient details through this form. We will set up a secure case and collect them securely when we call you.
For assistance companies, insurers and hospitals

Request our provider pack

Our capability statement, rate card and registration details, sent by email within one working day.

Common questions

Do you provide nurses or doctors?

Our medical escorts are paramedics. We arrange a nurse or doctor where a case needs one.

Can you take stretcher or oxygen patients?

Yes. Stretcher cases, oxygen and equipment are planned with the airline in advance.

How quickly can you deploy?

Often the same day, subject to flights and the patient's fitness to fly.

How do we pay?

One invoice per mission in GBP, 30 days. GOP letters accepted.

Do you cover the whole UK?

Yes. We are based in the South West, with quick reach to Exeter, Bristol, Heathrow and Gatwick.

  • Eviqa Healthcare LimitedCompany number 17504490
  • Data protectionRegistered with the ICO, ZC273402
  • InsuredCertificates available on request
  • Our standardsHow we govern ourselves and our team

Bringing a patient home?

Call our case line any time on 01626 717587, or start a case online and a clinician will call you back.