Complex care and support work in the South West
Reliable support for children and adults with complex needs across Devon, Cornwall and Somerset, led by a paramedic.
Please don't include detailed medical information in a first email. We'll arrange a secure way to share it.
Where we work
Seven areas across Devon, Cornwall and Somerset, each with its own page.
How a referral works
First call
Tell us about the person and the support they need.
Assessment visit
Our clinical lead meets the person, their family and the professionals involved.
Plan and team matched
A written plan, and a small team matched to the person before anything starts.
Regular clinical review
A clinician reviews the support with you every month.
Support work
Support work across Devon, Torbay, Plymouth, Cornwall and Somerset, for children, young people and adults with learning disabilities, autism, brain injury and mental health needs.
Support work
Support for children, young people and adults with complex needs, at home and in the community.
Find out more about support workCommunity support and outreach
Outreach, enablement and independent living skills, including tenancy and floating support.
Find out more about community support and outreachShort breaks
Short breaks in the community for disabled children and young people, and time to recharge for families.
Find out more about short breaksHospital support
Support for children and adults in hospital, alongside the ward team.
Find out more about hospital supportAlternative education support
Part-time support and mentoring for children and young people out of school.
Find out more about alternative education supportShort-notice and emergency cover
Short-notice cover for children's and adults' social care teams.
Find out more about short-notice and emergency coverTransition support (14 to 25)
Support for young people aged 14 to 25 moving into adulthood and adult services.
Find out more about transition support (14 to 25)Family support and supervised contact
Practical family support and supervised contact, recorded properly.
Find out more about family support and supervised contactWhy teams use us
Support you can rely on, led by a clinician, with records you can see.
Clinical leadership
A paramedic leads safeguarding, risk and escalation, and is on call whenever our staff are working.
Records you can rely on
Every shift, incident and concern is recorded digitally, with progress summaries for the people who commission the support.
One provider, children to adults
We support children, young people and adults, from 14 to 25 and beyond, so there is no hand-off at 18.
Safer recruitment
Enhanced DBS with barred list checks on the Update Service, references, and an induction before any shift.
Personal care, clinical care and live-in care
Every package starts with a conversation and an assessment with our clinical lead. We'll confirm in writing exactly what's included and when it starts before any support begins.
Personal care
Help with washing, dressing, meals and medication, from a block of hours a day to live-in care, always with the same small team.
Talk to us about a packageClinical care at home
Tracheostomy and ventilation, PEG and RIG feeding, epilepsy rescue medication, oxygen, catheter and stoma care, delivered by carers signed off for each task.
Talk to us about a packageNight and live-in care
Waking nights, sleep-ins and 24-hour packages, and live-in care with a carer living in the home and our clinical team behind them.
Live-in careChildren's complex care
Care at home for children aged 3 and over with complex health needs, such as tube feeding or epilepsy.
Children's complex careBrain and spinal injury
Long-term, goal-focused support for acquired brain injury and spinal cord injury, working alongside case managers and therapists.
Talk to us about a packageEnd of life care
Calm, dignified care at home, working closely with families, GPs, district nurses and local hospices.
Talk to us about a packageOne team as needs change. Many people start with support work and add personal care or clinical support as their needs change. Because it's all one team, there's no change of provider and no new staff to get to know.
How support is funded
Support can be funded by local authorities, the NHS (including continuing healthcare and personal health budgets), schools and SEND teams, direct payments, and families paying privately.
We are happy to talk through which may apply. Paying for care
Complex care near you
Local pages for complex care, live-in care and personal care packages. Not listed? Talk to us anyway: the care follows the person.
Torbay and the South Hams
Torquay, Paignton, Brixham, Totnes, Dartmouth and Kingsbridge.
Complex care in TorbayNewton Abbot and Teignbridge
Newton Abbot, Teignmouth, Dawlish, Bovey Tracey and Ashburton.
Complex care in Newton AbbotCommon questions
What can you start now?
Our support work covers community support and outreach, short breaks, hospital support, alternative education support, short-notice cover, transition support and family support. Every package starts with a conversation and an assessment with our clinical lead. We'll confirm in writing exactly what's included and when it starts before any support begins.
Does your support work include personal care?
Our support work does not include personal care, medicines or healthcare tasks. We work in family homes, foster homes, the community, hospitals and registered settings. If someone needs personal care or clinical support, talk to us about a package.
How can support be funded?
Support can be funded by local authorities, the NHS (including continuing healthcare and personal health budgets), schools and SEND teams, direct payments, and families paying privately.
Can support change as someone's needs change?
Many people start with support work and add personal care or clinical support as their needs change. Because it's all one team, there's no change of provider and no new staff to get to know.
Talk to us about care
Tell us a little about the person and the support they need, and we will get back to you. There is no obligation.
If you are a professional making a referral, please use our referral form.
Thank you.
Your message has reached our team and we will be in touch.
Make a referral.
Tell us about the person and the support they need. We review every referral the same working day.
Or email referrals@eviqa.health, or call 01626 717587. Please don't include detailed medical information in a first email. We'll arrange a secure way to share it.