Policies your staff can actually follow.
Clear, practical policy and procedure packs written by people who have used them in regulated services. Aligned to the Fundamental Standards and current CQC guidance, supplied in editable formats and tailored to your service on request.
For new services and out-of-date policy folders.
Policies bought in bulk are often long, generic and never read. Inspectors notice when a policy says one thing and the service does another.
Our packs are written for the way care is really delivered, in plain English, with clear procedures staff can follow on a busy shift. They are aligned to the Fundamental Standards, Regulations 9 to 20A of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, and to current CQC guidance.
Complex care policy pack
Editable, version controlled, review dated
Example. Fictional details.
What the packs cover
Packs are written for your type of service and cover governance and workforce policies too.
Domiciliary care
Personal care at home, medicines support, lone working, missed and late visits, and more.
Complex care
Delegated healthcare activities, clinical escalation, competency and specialist care policies.
Supported living
Tenancy and support, positive behaviour support, restrictive practice and safeguarding.
Governance
Incident management, Duty of Candour, complaints, audit and quality assurance.
Workforce
Recruitment, induction, supervision, training and fitness to practise.
Tailoring
Your service name, structure, processes and local arrangements written in.
Keep them working
- Upload to Eviqa Assure
- Read-and-sign tracking for every member of staff
- Review reminders before policies go out of date
Policies are only useful if staff know them.
A policy nobody has read protects no one. If you use Eviqa Assure, your new policies can be uploaded with version control, read-and-sign tracking and review reminders, so you can show an inspector who has read what.
Assure is optional. The packs are supplied in editable formats and are yours to use however you choose.
Common questions
Are the policies written for our type of service?
Yes. Packs are specific to domiciliary care, complex care or supported living, and can be tailored to your service.
What format are they supplied in?
Editable documents you own, so you can update them as your service changes.
Do the policies reflect current CQC guidance?
They are aligned to the Fundamental Standards and current CQC guidance at the time of supply, with review dates so you know when to check them again.
Related services
CQC registration support
From application to registration interview, with the documents, policies and preparation CQC expects. From £1,750.
Read moreDelegation and competency frameworks
Delegation policy, task register, competency tools and reassessment process for delegated clinical tasks. £650 a day.
Read moreMock CQC inspection
An inspection-style review against the five key questions, with a risk-ranked action plan in five working days. From £1,250.
Read moreNeed new or updated policies?
Book a free call and tell us about your service. We will recommend the right pack and quote for any tailoring.
Free 30-minute call, then a fixed quote agreed before any work starts. Prices exclude VAT where applicable. See all services and prices