Clinical governance, software and paramedic-led care across the South West
Eviqa Assure feature

Behaviour and restrictive practice, recorded well and reviewed every time.

Staff record what happened before, during and after an incident of distressed behaviour on their phone. Any restrictive practice or as-required medication is flagged for manager review, so every use is questioned and patterns are seen early.

ABC recording

Understand behaviour, not just count it.

Good behaviour support starts with good records. Assure uses a structured antecedent, behaviour and consequence format that staff can complete on their phone soon after the event.

  • Setting events and specific triggers, so the context is captured, not just the behaviour.
  • What happened and the result, in the staff member's own words.
  • Who was there, where and for how long, with start and stop times.
  • Severity ratings for how severe the behaviour was and how difficult it was to manage.
Eviqa Assure behaviour records list with severity scores, PRN use and pending manager review

Behaviour records with severity, PRN use and review status. Sample data from a fictional service.

Eviqa Assure behaviour records in a supported living service, using the word tenants

Assure uses your service's own language. In supported living, people are tenants.

Restrictive practice

Every restrictive practice flagged for review.

When staff record a reactive procedure, such as breakaway techniques or any form of restraint, or give as-required (PRN) medication, the record is flagged for a manager to review. Reviews are tracked, so nothing waits for weeks.

For PRN medication, staff record the medicine, the time it was given and how well it worked, including any side effects. That supports STOMP, the national programme to stop the over-medication of people with a learning disability, autistic people or both.

From single records to patterns

Assure turns individual records into the picture a positive behaviour support plan needs.

Manager review

Records waiting for review show on the dashboard until a manager has looked at them.

Behaviour summary

Records by person, severity, time of day and day of week, so triggers and patterns stand out.

Restrictive practice report

Every reactive procedure in a period, with who was involved and the review outcome.

PRN report

Each use of as-required medication with timing and effectiveness, to support medication reviews.

For the whole team

Staff record on their phone. Managers, positive behaviour support leads and clinicians review on any device.

Share with professionals

Print or save any record as a PDF for multidisciplinary meetings and reviews.

How behaviour records support your evidence

What Assure helps you show when asked how restrictive practice is minimised, reviewed and reduced.

Requirement What Assure records
Regulation 13, safeguarding Each use of restraint recorded and reviewed, supporting evidence that it was necessary and proportionate.
Right support, right care, right culture Detailed records that support positive behaviour support and the reduction of restrictive practice.
Restraint reduction principles Reactive procedures recorded, reviewed and reported over time, so reduction can be shown.
STOMP PRN medication use, timing and effectiveness recorded for every administration.
Regulation 17, good governance Manager review of every flagged record and reports for governance meetings.

Common questions

Is this only for learning disability services?

No. Supported living and learning disability services use it most, but it works for any service that supports people whose distress can show in their behaviour, including dementia care and complex care.

Can a behaviour record become an incident?

If someone is hurt or the event meets your incident threshold, staff also report it as an incident, using the behaviour escalation category, which captures triggers, antecedents and any restraint used.

Does Assure write positive behaviour support plans?

No. It gives clinicians and positive behaviour support practitioners the reliable data a plan needs, and shows whether the plan is working over time.

Make every restrictive practice visible.

Book a demo and we will show you the behaviour record, manager review and the restrictive practice and PRN reports.

Plans from £119 a month, with every feature and onboarding included. See pricing