Governance for supported living and learning disability services.
Record behaviour well, review every restrictive practice, watch PRN use and track the outcomes that matter to each tenant. Assure helps you show that support is person-centred and that restriction is reducing.
Every restrictive practice seen, questioned and reviewed.
Staff record behaviour in a structured antecedent, behaviour and consequence format on their phone: the setting events, triggers, what happened, who was there and how long it lasted.
Any reactive procedure, from breakaway techniques to any form of restraint, and any as-required (PRN) medication is flagged for a manager to review. That supports CQC's Right support, right care, right culture guidance, restraint reduction principles and STOMP.
Behaviour records in a supported living service. Sample data from a fictional service.
Assure uses your language. In supported living, people are tenants.
A clear picture across every tenancy.
The dashboard shows behaviour records waiting for review, open incidents, overdue actions, handovers not yet read and staff whose competency is due for renewal.
Behaviour reports show records by tenant, severity, time of day and day of week, so positive behaviour support leads and clinicians can see what is changing and whether a plan is working.
What supported living services use most
Built around the things that matter most when you support people with a learning disability, autistic people and people with complex needs.
ABC behaviour recording
Setting events, triggers, behaviour and result, with severity ratings.
Restrictive practice review
Every reactive procedure flagged for manager review and reported over time.
PRN monitoring
Medicine, time given and effectiveness for every administration, supporting STOMP.
Outcomes
Track progress towards what matters to each tenant, and share it with families and commissioners.
Incidents and safeguarding
Safeguarding concerns recorded with referral status and reviewed by a manager.
Handovers
Structured handovers between shifts, shared only with staff authorised for that tenant.
How Assure supports your evidence
What Assure helps you show to inspectors and commissioners.
| What is asked | What Assure records |
|---|---|
| Right support, right care, right culture | Detailed behaviour records and outcomes that support person-centred, least restrictive care. |
| Regulation 13, safeguarding | Restraint recorded and reviewed, and safeguarding concerns tracked to referral. |
| Restraint reduction | Reactive procedures reported over time, so reduction can be shown. |
| STOMP | PRN use, timing and effectiveness for every administration. |
| Regulation 17, good governance | Manager review of every flagged record and monthly governance reports. |
Common questions
Does Assure use the word tenant?
Yes. Assure changes its wording to match your service. In supported living, people are tenants throughout the app and in reports.
Can positive behaviour support practitioners use it?
Yes. Practitioners and clinicians can review records and reports on any device, and print them for reviews and multidisciplinary meetings.
Does it help with restraint reduction?
It gives you the records and reports to understand when and why restrictive practices are used, and to show whether they are reducing. Reduction itself comes from good support, training and leadership.
Features supported living services use
Behaviour and restrictive practice
ABC recording, restrictive practice and PRN use, reviewed by a manager and reported over time.
Read moreIncident reporting
Report from a phone in minutes, grade severity, meet notification and Duty of Candour duties, and close every action.
Read moreShift handovers
Structured handovers on the phone, sent only to authorised staff, with timed read receipts.
Read moreSee Assure set up for supported living.
Book a demo and we will show you behaviour recording, restrictive practice review and outcomes, with tenants as the people at the centre.
Plans from £119 a month, with every feature and onboarding included. See pricing